Mortar is the first thing to fail and the part that protects everything behind it. We grind out the old, failing joints, match the mortar type and color, and repoint the wall so it sheds water and holds through IL winters instead of cracking apart.
The crew that quotes it does the work. One point of contact from the site visit to the final finish.
A specific number for your job, in writing, that does not move after the site visit.
Restored to last and stood behind. 5 stars on Google says the work holds up.
Tell us the scope of the masonry work, the access, and the timeline. We will scope it and put a fixed number in writing, for free.